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A Customer Service Whisperer on Calming Angry Customers

David Brown, who owns a business that helps other businesses with customer service, give tips for deescalating customer meltdowns, particularly over COVID-19 precautions.
Found by Hark EditorsHark Editors
From the podcast The Indicator from Planet Money
Found by Hark EditorsHark Editors
From the podcast The Indicator from Planet Money
4 MINSPlayer button

    Hark Daily

    November 5, 2021

    5 clips 19 MINS
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